The Row

Scoring breakdown

  • Labor & supply chain: 100
  • Transparency & ethics: 100
  • Incident record: 93
  • Recovery: 0
  • Recent conduct: 80

Flags

  • Labor Violations
  • Creator Payment Disputes

Documented incidents

  • 2024-10-25 Creator Publishes Viral Open Letter Accusing Brand of Controlling Behavior and Exploiting Unpaid Advocacy (minor)source
  • 2015-08-11 Dualstar Parent Settles Class Action Over 185 Unpaid Interns for $140K Lead Plaintiff Interned at The Row (moderate)source

How We Score

  • A 425–500
  • B 350–424
  • C 275–349
  • D 200–274
  • F 100–199

All data sourced from public court records, government enforcement databases (FTC, DOL, AGCM, PIPC, DGCCRF), and published investigative journalism. Every score is earned, not bought. No brand pays for inclusion, exclusion, or score modification. Scores recalculate monthly as the 10-year rolling window advances. Values-based incidents use a slower decay track. Full methodology.